fa9995 Terms and Conditions

1. General Provisions and Consent

fa9995 is an online gaming platform providing entertainment services for adult players in Bangladesh. Accessing, registering on, or using any service on this platform means you fully accept these terms and conditions.

fa9995 reserves the right to change, amend, or update these terms at any time. Continuing to use the platform after updated terms are published means you have accepted those changes. It is your responsibility to visit this page regularly to stay up to date.

1.1 Scope of Application

These terms and conditions apply to the fa9995 website, mobile version, and all related services. In the event of any dispute, these terms and conditions shall be considered the final and binding document.

2. Account Registration and Eligibility

The following eligibility requirements must be met to open an account on fa9995:

• You must be at least 21 years of age.
• Online gaming must be legally permitted in the country from which you are registering.
• Each person may open only one account — multiple accounts are strictly prohibited.
• All information provided during registration must be truthful, accurate, and complete.
• The account is for your personal use only and must not be shared with anyone else.

2.1 Identity Verification (KYC)

fa9995 may at any time request documents necessary to verify your identity. This may include a national identity card, passport, or other government-issued documents. If verification is not completed within the specified time, the account may be temporarily or permanently suspended.

2.2 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. Any unauthorized access to your account must be reported to fa9995 immediately. fa9995 will not be held responsible for any loss resulting from third-party access.

3. Deposits, Withdrawals and Payment Policy

3.1 Deposits

The following payment methods are accepted for deposits on fa9995: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳100 (the same for each method). Before making a deposit, ensure that your account is fully verified.

• Deposits are generally processed instantly.
• There are no hidden charges on deposits.
• If a deposit is made via a particular payment method, the same method may be required for withdrawal.

3.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours. However, if additional verification is required, it may take longer.

• Your account must be fully verified before a withdrawal can be made.
• Withdrawal requests must be submitted using the same method that was used for the deposit.
• fa9995 reserves the right to place a withdrawal on hold in the event of unusual or suspicious transactions.
• A full withdrawal may not be possible if there is an active wagering requirement on the bonus balance.

3.3 Fraud and Anti-Money Laundering

fa9995 strictly follows anti-money laundering (AML) policies. fa9995 reserves the right to immediately close an account and seize funds in the event of suspicious activity or fraudulent transactions.

4. Bonus and Promotion Terms

4.1 Welcome Bonus

New players will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳5,000. A 15x wagering requirement must be met before the bonus can be withdrawn.

For example: a deposit of ৳1,000 will add ৳2,000 in bonus, giving a total balance of ৳3,000. A deposit of ৳6,000 will add the maximum bonus of ৳5,000, giving a total balance of ৳11,000.

4.2 Bonus Usage Terms

• Each bonus offer has a specific validity period — if not used within that period, the bonus will be cancelled.
• It may not be possible to have multiple bonuses active at the same time — please read the specific terms of each offer.
• Some specific games may be restricted when playing with bonus funds.
• If evidence of bonus abuse is found (such as claiming bonuses from multiple accounts), the account will be closed.
• fa9995 reserves the right to modify or cancel any bonus offer.

4.3 VIP Program

The fa9995 VIP program has three tiers: Bronze (weekly cashback up to 0.4%), Silver (weekly cashback up to 0.8%), and Gold (weekly cashback up to 1.2%). Based on your gaming activity and loyalty, you may be promoted to a higher tier. VIP benefits and cashback terms are subject to change.

5. Gaming Rules and Prohibited Activities

5.1 Fair Play Policy

All games on fa9995 are operated in accordance with fair play principles. The outcome of each game is determined impartially using Random Number Generator (RNG) technology.

5.2 Prohibited Activities

Engaging in any of the following activities is strictly prohibited and may result in account termination and seizure of funds:

• Playing games using bots, automated software, or artificial intelligence.
• Exploiting technical errors or vulnerabilities in the platform.
• Using any form of corrupt or fraudulent methods.
• Using multiple accounts to claim bonus or promotion benefits.
• Harassing or showing disrespectful behavior toward other players.
• Conducting money laundering or any illegal financial activity.

5.3 Technical Issues

If the outcome of a game is uncertain due to a technical error or server issue, fa9995 reserves the right to cancel that game and refund the bet. fa9995 will not be held responsible for any loss caused by a loss of internet connection.

6. Responsible Gaming and Self-Exclusion

fa9995 is firmly committed to responsible gaming. We care about the mental and financial wellbeing of our players. Gaming should be an entertaining activity, not a solution to financial problems.

6.1 Limit-Setting Tools

Players can set deposit limits, session time limits, and loss limits from their account settings. These tools help players stay in control of their gaming habits.

6.2 Self-Exclusion

If a player feels that gaming is having a negative impact on their life, they may contact the support team to request a temporary or permanent closure of their account. Attempting to open a new account while self-exclusion is active is a violation of these terms and conditions.

For more information, visit our Responsible Gaming page.

7. Privacy and Data Protection

fa9995 is committed to protecting your personal information. All your data is stored securely using SSL encryption technology. Your information will never be sold to third parties.

Your personal information may be used only for the following purposes:

• Account verification and identity confirmation.
• Payment processing and completion of financial transactions.
• Providing customer service and resolving issues.
• Fraud prevention and ensuring security.
• Fulfilling legal obligations.

To read our full privacy policy, visit our Privacy Policy page.

8. Intellectual Property and Copyright

All content on the fa9995 website — logos, designs, text, graphics, software, and other elements — is the exclusive property of fa9995 and is protected by copyright law.

• Reproducing, distributing, or using any content for commercial purposes without prior written permission from fa9995 is prohibited.
• Content from game providers (Pragmatic Play, JILI, Spribe, PG Soft, etc.) is protected under their own copyright laws.

9. Account Closure and Disciplinary Action

fa9995 reserves the right to temporarily or permanently close any account in the following circumstances:

• Violation of any part of these terms and conditions.
• Failure to complete identity verification or providing false information.
• Involvement in fraudulent, illegal, or suspicious activity.
• Bonus abuse or operating multiple accounts.
• Showing disrespectful behavior toward other players or staff.

To dispute an account closure decision, contact the support team at: [email protected]

9.1 Voluntary Account Closure

You may request to close your account at any time. However, if active bonus terms have not been met at the time of closure, those bonuses will be cancelled. You will be given the opportunity to withdraw your verified balance.

10. Limitation of Liability

fa9995 bears no responsibility for the following:

• Interruption to or loss during gameplay due to internet connection issues.
• Loss caused by errors or delays from third-party payment providers.
• Financial loss resulting from your own gaming decisions.
• Service disruption caused by unforeseen technical issues.

fa9995 always strives to operate a reliable and secure platform, however the possibility of temporary service interruption due to technical reasons cannot be completely ruled out.

11. Dispute Resolution and Contact

11.1 Complaint Process

For any dispute or complaint, first contact us through our 24/7 live chat support. Most issues can be resolved quickly. If a resolution is not reached via chat, send a detailed email to [email protected].

11.2 Final Decision

In all disputes, the decision of fa9995 management shall be considered final. fa9995 is committed to reviewing all complaints fairly and transparently.

12. Miscellaneous Provisions

12.1 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between fa9995 and the user. Any prior oral or written agreements are replaced by this document.

12.2 Severability

If any part of these terms and conditions is found to be legally unenforceable, that part shall be removed and the remaining terms shall continue to be effective.

12.3 Language

These terms and conditions are written in Bengali and the Bengali version is the legally applicable version. In the event of any conflict with a translation, the Bengali version shall take precedence.

12.4 Update Notice

If significant changes are made to these terms and conditions, fa9995 will send a notification to the email address registered on players' accounts. However, it is recommended to check this page once each time you visit the platform.